Chinese Market Expansion Services
ONLINE SALES CHANNELS
From initial sales, through to ownership of the end-to-end logistics of your brand in China. We help your brand to focus on transactional growth and loyalty management.
You can have multiple channels to sell your products. CSM could help you to build a landing page which could directly link to your international e-commerce platform, or you could also have a standalone site for selling your products for Chinese customers. Other third party channels such as T-mall, JD.com and Suning could also be used to enter the Chinese market.
WEBSITE - E-COMMERCE PLATFORM, SHIPPING, LOGISTICS & PAYMENTS
We remove the complexity for the merchant to build an efficient and reliable value chain to consumers in China!
Chinese consumers don’t use the same payment platforms as we are familiar with in other markets. CSM enables local transaction services through the client's chosen consumer website or e-commerce platform.
One of the major barriers to entry in the Chinese market is having your products 'registered' for importation into China and the cost of shipping the goods from overseas. Working in conjunction with China Retail Logistics, we are able to provide Product Registration and nationwide transport and warehousing services to ensure your China logistics are safe, controlled and cost-effective.
CHINESE HELP DESK AND RETURNS MANAGEMENT
All e-commerce sites operating in China must offer hassle-free seven-day product returns to their customers. This regulation is enforced by the China’s State Administration for Industry and Commerce (SAIC).
Chinese consumers feel more confident purchasing from vendors who offer a Chinese help desk and local return address. Chinese services such as TMall require both a local language help desk and return address in order to trade on their platform. CSM provides help desks for a number of International brands through our partners at China Retail Group. We are able to customize the service for your brand to ensure your customers have a seamless experience.